Effective date: 6th June 2026
Last updated: 6th June 2026
This Cookie Policy explains how Floxa Ltd uses cookies and similar technologies when you visit our website, web platform and mobile applications.
For the purposes of this Cookie Policy, "Floxa", "we", "us" and "our" means:
Floxa Ltd
Company number: 16971343
Registered office: 5 Ystrad Close, Johnstown, Carmarthen, Wales, SA31 3PE
Privacy contact: privacy@floxa.co.uk
This Cookie Policy should be read alongside our Privacy Policy at https://floxa.co.uk/privacy.
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work, to improve functionality, and to provide information to website operators.
Cookies can be:
Similar technologies include local storage, session storage and pixels. This policy covers all such technologies.
Floxa uses cookies for different purposes depending on where you are on our services.
We use cookies to:
These cookies are essential for the website and platform to function. They enable core functionality such as security, authentication and session management. You cannot opt out of these cookies because the service cannot work without them.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_token | Maintains your logged-in session | Session / 30 days |
| csrf_token | Protects against cross-site request forgery attacks | Session |
| cookie_consent | Remembers your cookie consent preferences | 1 year |
| device_id | Identifies your device for security purposes | 1 year |
Analytics cookies help us understand how visitors interact with our marketing website. We use this information to improve our website and services.
Important: Floxa uses Google Analytics on the marketing website only, and only after you give cookie consent. Google Analytics is not used inside the logged-in Floxa web app/platform or mobile app.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics — distinguishes unique users | 2 years |
| _ga_* | Google Analytics — maintains session state | 2 years |
You can reject analytics cookies at any time using our cookie banner or by managing your browser settings. Rejecting analytics cookies does not affect access to essential Floxa functionality.
When you first visit our marketing website, you will see a cookie banner asking for your consent to use analytics cookies.
The cookie banner will remain visible until you make a choice by accepting or rejecting analytics cookies.
Strictly necessary cookies do not require consent because they are essential for the website and platform to function.
You can change your cookie preferences at any time by clearing your cookies and revisiting the website, or by adjusting your browser settings.
Some cookies on our services are set by third parties. We use third-party services to help us operate and improve Floxa.
We use Google Analytics on our marketing website (with consent) to understand how visitors use the site. Google Analytics sets cookies to collect information about your visit, including pages viewed, time spent on the site, and how you arrived at the site.
Google may transfer this data to servers outside the United Kingdom. For more information, see Google's privacy policy at https://policies.google.com/privacy.
We use Stripe for payment processing. When you make a payment or access payment-related features, Stripe may set cookies for fraud prevention, security and payment processing purposes.
For more information, see Stripe's privacy policy at https://stripe.com/privacy and cookie policy at https://stripe.com/cookies-policy/legal.
You can control and manage cookies in several ways.
Most browsers allow you to view, manage and delete cookies. You can configure your browser to block all cookies, block third-party cookies, or notify you when a cookie is set.
Please note that if you block or delete essential cookies, some features of Floxa may not work properly.
Here are links to cookie management instructions for common browsers:
You can opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.
Our mobile applications may use similar technologies to cookies, such as local storage and device identifiers, for essential functionality including authentication, session management and security.
Floxa does not use Google Analytics or third-party analytics inside the mobile app at launch.
We may update this Cookie Policy from time to time. The "Last updated" date at the top of this policy shows when it was last changed.
If we make significant changes to how we use cookies, we may notify you by displaying a new cookie banner or through other appropriate means.
If you have any questions about our use of cookies, please contact us:
Floxa Ltd
Company number: 16971343
Registered office: 5 Ystrad Close, Johnstown, Carmarthen, Wales, SA31 3PE
Email: privacy@floxa.co.uk